The increasing complexity of equipment and production processes requires a highly specialized workforce and close cooperation between suppliers and customers when it comes to maintenance and optimization in the field. That is why we are constantly striving to introduce new ways to make our service more efficient and effective.
One of the key innovations is the use of AYES smart glasses, which allow our service technicians to collaborate in real time, regardless of their location. This technology provides customers with immediate support, resulting in lower service costs, faster problem diagnostics, and reduced resolution time – by up to 40%. This approach enables us to deliver more flexible and efficient service support than ever before.